by Cathy Miller | Sep 11, 2022
Part of the What is Your Purpose series Do you hate to be told what to do? Yeah, me, too. Maybe that’s why we fail to tell our business communication audience what to do. We don’t want to tick them off. Or we assume our audience will know what to do. In...
by Cathy Miller | Sep 6, 2022
Part of the What is Your Purpose series What makes you feel good about a person you meet for the first time? It’s probably not the pushy salesperson. You know the type. With pearly whites flashing, he or she gushes how simply wonderful it is to meet you. That’s...
by Cathy Miller | Sep 5, 2022
We like happy, smiling customers. Keeping your customers smiling is easier than you think. Try simple gestures that deliver volumes. Tips to Keep Customers Smiling The following shares five ideas. If you prefer a visual look, you have two options. The first is one of...
by Cathy Miller | Sep 1, 2022
Part of the What is Your Purpose series How great would it be if your audience knows exactly what you want them to know? No confusion All their questions answered The perfect communication Perfect communication may be unattainable, but to achieve your purpose,...
by Cathy Miller | Aug 23, 2022
Part of the What is Your Purpose series No one fails on purpose, do they? But we are human and do occasionally fail at something. But this is a purpose of a different kind. It is that magical moment you hope to achieve when all your efforts pay off. The What’s...