by Cathy Miller | Sep 17, 2023
Lisa’s company anointed her as its technical writing titan. Senior management trusted Lisa’s expertise and loved how she made the complex simple. There was just one problem. Lisa was tired of technical writing. Seriously tired. She found it increasingly difficult to...
by Cathy Miller | Aug 31, 2023
Have you ever noticed how some people are walking sound bites, full of memorable quotes? Mark Twain comes to mind. If you follow this blog, you probably noticed various quotes sprinkled throughout several posts. I simply love the variety of ways people express ideas....
by Cathy Miller | Aug 13, 2023
Does a bit of passive voice feel like a welcome change from our volatile world? If we could stop shouting long enough to listen, maybe we could learn something. But too much passive voice in business writing dilutes your message. You’ll never get heard that way. Maybe...
by Cathy Miller | Jun 22, 2023
Don’t you love when a blog post or how-to article shares business examples of key points? Anyone can slap up a bunch of rules. But how do they work? And will they work for your business? Good business examples nourish clarity and understanding. Emphasis on the...
by Cathy Miller | Jun 11, 2023
If I show you my writing slip ups, will you show me yours? Although I call myself a writer, I am far from immune from the sly slip ups sneaking into unsuspecting sentences – or headlines – or tweets – or almost anywhere. My fingers tremble over the...
by Cathy Miller | May 30, 2023
Do you remember the last time you attempted a do-it-yourself project? Assembling furniture Installing new software Setting up your first blog Did the simple-to-follow instructions leave you feeling stupid? You are not alone. User manuals are the poster child for...