by Cathy Miller | Sep 26, 2022
Vendor relationships are like a battery – mostly forgotten until your device dies. Have you been ignoring yours? Two recent encounters with a large company snapped my last nerve due to the company’s habit of ignoring its vendors’ performance. Thus, the inspiration for...
by Cathy Miller | Sep 19, 2022
Look to the skies and you may see an Amazon drone delivery coming your way. At least if you live in California and Texas. Although Amazon’s speedy delivery has slipped (in my experience), the company has plenty of Amazon advocates. Wouldn’t it be nice if your...
by Cathy Miller | Sep 6, 2022
Part of the What is Your Purpose series What makes you feel good about a person you meet for the first time? It’s probably not the pushy salesperson. You know the type. With pearly whites flashing, he or she gushes how simply wonderful it is to meet you. That’s...
by Cathy Miller | Sep 5, 2022
We like happy, smiling customers. Keeping your customers smiling is easier than you think. Try simple gestures that deliver volumes. Tips to Keep Customers Smiling The following shares five ideas. If you prefer a visual look, you have two options. The first is one of...
by Cathy Miller | Aug 15, 2022
Part of the Who are You series Margo looked over her audience and took a deep breath. So many people. Most she had never met. We all have layers to our personality and our own communication styles and preferences. How did she communicate to a roomful of differences?...
by Cathy Miller | Aug 13, 2022
Part of the Who are You series Being in danger is when you find out who cares. But that response can change quickly when an individual feels duped. Remember the story about the little boy who cried, “Wolf?” A shepherd boy pretended a wolf threatened his...
