by Cathy Miller | Jun 13, 2024
Do you remember when Google had a stranglehold on search engines? Google’s results were so superior, the monstrous tech company’s name became a verb. It seemed like everyone was Googling. Has artificial intelligence (AI) murdered Google and all of its search engine...
by Cathy Miller | Jun 3, 2024
Picture your favorite Olympic athlete. Now try to imagine that athlete’s training to get to the Olympics. For most of us, the scope is beyond our grasp. All those years of training, working out, dealing with injuries, failing, and starting again. Do Olympic athletes...
by Cathy Miller | Apr 22, 2024
Business writing lives on forever. At least the online versions. Have you thought about what footprint your business writing will leave behind? Earth Day is April 22. It focuses on the state of our planet and sustainability. In honor of Earth Day, this post reviews...
by Cathy Miller | Apr 18, 2024
Do you wonder what Emily Post would think of today’s social media world? Do you know who Emily Post is? The Emily Post Institute offers the simplest answer – “…her name is synonymous with manners and etiquette.” The Institute is a fifth...
by Cathy Miller | Mar 31, 2024
In this AI era, do you still need an elevator pitch? Picture this. You bump into the CEO of a company you have targeted forever. The CEO asks that simple yet oh-so-complex question. What do you do? You have mere seconds to impress the CEO with your response. Daunting,...
by Cathy Miller | Mar 13, 2024
Customer service is exhausting. We blog about it, rant about it, and take pot shots at the excuses. But a recent good experience brought me back to the topic. Unfortunately, the good experience arrived on the heels of some really bad experiences. So, I’ll share...