by Cathy Miller | May 8, 2023
Jennifer follows the information technology department of Martens Products. She has been tracking them for what seems forever. While doing her weekly status check, Jennifer sees the company’s site has a Request for Proposal (RFP) for a new project. Eureka! One...
by Cathy Miller | May 4, 2023
Do you think all your ideas are brilliant? You KNOW your latest blog post will be the first of its kind. Then you Google your idea. Several years ago, I was in a similar situation. The calendar showed May 4th was coming. I thought of an absolutely genius idea for a...
by Cathy Miller | Apr 24, 2023
Miranda was happy with her latest email regarding her upcoming webinar. She gave clear instructions for signing up. The sign-up form was simple. And the Help information was prominently displayed. But all she got back was one big customer fail – abandoned...
by Cathy Miller | Apr 21, 2023
Marcus clicked on the instructions to his new WordPress theme. He couldn’t wait to get started. His mood rapidly changed. As he followed along, Marcus hit spots that the instructions did not cover. The guide was so bad he abandoned the theme to look for another....
by Cathy Miller | Apr 18, 2023
Can you name the company behind each tagline shown below? Think Different Just Do It Don’t Live Life Without It The Ultimate Driving Machine The Happiest Place on Earth How did you do? Need a little help? (1) Apple, (2 ) Nike, (3) American Express, (4) BMW, (5)...