5 Things to Hate on a Website

Ramon owns a graphic design business. So, he understands how critical his website is to his success. But when site visitors arrive at his Home page, it assaults them with auto-run videos, sliding carousels, and chaos. Visitors cannot click away fast enough. Website...

The Ultimate Blog Post Update

Google nags us to do a blog post update to keep our content fresh and relevant. But every time I read that, I have flashbacks of Mom scolding my siblings and me over our messy rooms. Despite our knee-jerk resistance, we know cleaning up piles of stuff is a good thing....

Does Your Technical Writing Need a Trial Separation?

Lisa’s company anointed her as its technical writing titan. Senior management trusted Lisa’s expertise and loved how she made the complex simple. There was just one problem. Lisa was tired of technical writing. Seriously tired. She found it increasingly difficult to...

Yes That Business Writer in the Mirror is You

You hear it all the time. I’m not a writer. Few entrepreneurs would think of themselves as a business writer. But let’s test that theory. Answer these 5 questions. Do you own a business? Does it have a blog and/or website? Have you created a...

How Quotes Coax Better Business Writing

Have you ever noticed how some people are walking sound bites, full of memorable quotes? Mark Twain comes to mind. If you follow this blog, you probably noticed various quotes sprinkled throughout several posts. I simply love the variety of ways people express ideas....

How to Lure Execs and Geeks in One Communication

Are there two more different humans than execs and geeks? The executives want just the highlights. Subject matter experts (a.k.a. geeks) need more details. So, how do you deliver business communication that appeals to the C-suite, but doesn’t skimp on data for...

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