5 Communication Pet Peeves with Really Simple Fixes

What communication pet peeves drive you nuts? Is it when someone calls you by the wrong name? Or the person who never returns a call? Whether in our business or personal lives, communication missteps make our blood pressure skyrocket. Even more maddening is how simple...

How to Stop Randomly Using Racist and Biased Phrases

The origins of words and phrases are fascinating. At least to this word nerd. But what if the word or phrase you use is rooted in racist or biased meaning? Would it change your mind about using that phrase? We all use throwaway, everyday phrases to make a point or...

My 10 Worst Writing Slip ups Lurking in Plain Sight

If I show you my writing slip ups, will you show me yours? Although I call myself a writer, I am far from immune from the sly slip ups sneaking into unsuspecting sentences – or headlines – or tweets – or almost anywhere. My fingers tremble over the...

3 Writing Tricks to Keep it Simple Not Stupid

Do you remember the last time you attempted a do-it-yourself project? Assembling furniture Installing new software Setting up your first blog Did the simple-to-follow instructions leave you feeling stupid? You are not alone. User manuals are the poster child for...

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