A LinkedIn Feature You May Have Ignored

One of my dad’s southernisms was ~ If it was a snake, it would have bit you. That describes a feature of LinkedIn that I recently discovered. I figured if I hadn’t noticed the feature, someone else missed it, too. Of course, that could be my need for...

Are QR/Mobile Bar Codes Evolving or Dying?

Quick Response (QR) codes are the email of mobile marketing. Many pronounce the death of QR codes Others insist the two-dimensional (2-D) technology will catch on In my small world, nearly two years after the publication of How Do QR Codes Work and What Do You Need,...

3 Summer Fun Business Writing Ideas For the Kid Inside

Do you remember that last day of grade school before summer started? Squirming in your seat, you groaned over the slow movement of the clock’s hands. Finally, it happens. ♫ School’s out for summer. ♫ Working through the summer has to be one of life’s...

Customer Service That Has Customers Asking for a Doggy Bag

You know you had a good meal when you request a doggy bag. Sure, maybe you throw the leftovers away when you get home, but you enjoyed your meal enough to want more later. A good meal is what you look for in a restaurant. But, lousy service leaves a bad taste in your...

Social Media World: Being Too Big Is Not an Excuse

The days of accepting poor service are slowly fading. Oh, we still experience plenty of lousy service. The difference is, we no longer stay silent about it. We have blogs for platforms Endorsements to make – or not Sharing of the good, the bad, the ugly While we push...

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