by Cathy Miller | Jan 27, 2022
Have you worked with a control freak? The person who micromanages every aspect of your work to the point where you fantasize about binding them in duct tape. Control freaks can make life and work unbearable. But what if you apply that characteristic to your...
by Cathy Miller | Jan 10, 2022
Long before fake news became a catchphrase, I wrote about bogus web information. The 2011 post focused on keeping the bogus out of your business communication. However, the following three steps could apply to either your business or personal information-sharing. So,...
by Cathy Miller | Dec 12, 2021
Are you taking the rest of the season off? Who could blame you? After the pandemic-induced chaos, putting your feet up to enjoy your favorite brew sounds divine. So you do not have to stress unnecessarily, the following is my gift of 15 season post ideas for your...
by Cathy Miller | Dec 2, 2021
A recent experience with Best Buy prompted me to do something I rarely do. Name names when it comes to customer service nightmares. I often write about customer service. But it is unusual for me to call out the name of the business that caused the debacle. Best Buy...
by Cathy Miller | Nov 12, 2021
Don’t you wish people followed the advice of Thomas Jefferson about trimming excess words? Especially the politicians. A colleague at a consulting firm once accused our auditing area of being paid by the pound. The American weight Not the British currency If you read...
