How to Stop Business Relationship Killers

Business relationship killers are lurking all around us. The clever killer goes undetected and may never be caught. How can you stop the notorious business relationship killers? Gather the clues they leave behind and stop their reign of terror. Understanding the...

Do You Treat Customers Like Outsiders?

Have you ever walked into a room and felt like an outsider? You scan the room. Everywhere you look – small groups of people. Engaged in conversation. Laughing. Seemingly, joined by an invisible thread of connection. It’s the kind of situation that halts even the...

How Updating Blog Posts Shook My Safe World

Updating blog posts sounds simple. Breathing new life into old content is viewed as good strategy. What I did not expect when I began updating my older posts was the impact it would have on my psyche. Updating my blog posts produced an unexpected twist. Updating Blog...

Negating Negative Business Communication

Negative communication stirs the embers of intolerance, despair, and doubt. Like a fast-growing weed, it strangles any hope of connecting. From simple misrepresentation to deep-seeded bias, negative business communication undermines credibility. Negative Business...

Becoming Kindred Spirits in Business Communication

Have you ever had an instant connection with someone? Something that person says or does has you nodding your head in agreement. Uh-huh, been there – done that. Take that connection even higher and you become kindred spirits in the drama we call life. Imagine the...

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