Tuning Up Business Communication for Auld Lang Syne

Before you pop the bubbly and start singing Auld Lang Syne – Do you reflect on the closing year? Or are you someone who looks forward to the New Year? Or do you do a bit of both? This is the time businesses – small and large – review and plan. Now is...

Do You Fail the I Chart Test?

It’s customer service 101 — Take the “I” out of your writing Or should you? When the “I”s Have It Rebecca Garland wrote a recent post at All Freelance Writing about the “missing I.” She made excellent points about the...

Twisted Sister Statistics for Headlines

The use of statistics or their meaning is often amusing – and misleading. Headlines are the King to clicking. How often does the content back up the stats? How often does the headline not match the results? How often are the implications twisted? Let me give you...

It All Starts With a Single Step

After extolling the beauty of San Diego weather, the Susan G. Komen, 3-Day, 60-Mile Walk for Breast Cancer decided to throw us a curve. Monsoon-like rain Blowing winds – I’m sure I saw Shamu go flying by All of it pelting a sea of brightly-colored ponchos...

Does Your Storytelling Mean Anything?

Storytelling is a popular formula for successful writing. Effective storytelling: Hooks your reader Invokes a response Encourages action You know storytelling works for blogging, but how do you make it work for business writing? How can it spice up a dry, technical...

13 Sites Shout-Outs for Business and Fun

If you visit this blog regularly, you know I like to keep it simple, clear & uniquely yours. A good way to do that is with some shout-outs to sites that make your business and life simple and fun. Here in one place are 13 sites shout-outs to check out. You pick...