by Cathy Miller | Aug 4, 2011
When you hear the words paper weight, what comes to mind? Heavy Stack of paper Hold down Looking at the three thoughts, you may think – negative – the heavy stack of paper is holding me down. But, as one on my readers on my personal blog so aptly put it –...
by Cathy Miller | Jul 27, 2011
Have you ever seen a speech or presentation that you remembered long after it was over? Now, that’s a great speech. The one that stuck with me was actually a training video. In a Pickle My company held a customer service week. At the beginning of the week, we...
by Cathy Miller | Jul 25, 2011
When you read your business writing, whose voice do you hear? Your boss’? Your mentor’s? Your mother’s? (just making sure you’re paying attention) If you don’t hear your voice in your business writing, you need to re-think your strategy....
by Cathy Miller | Jul 21, 2011
A popular post reported on a survey of 120 major American corporations. The firms estimated they spent $3.1 billion on employee deficiencies in business writing. Spelling errors Grammatical problems Simply put – poor business writing skills It bothers me that...
by Cathy Miller | Jul 11, 2011
You’re writing a business post or communication when you start hearing voices. Okay, maybe one voice And it sounds an awful lot like your own It’s that nasty little critic that lurks inside all of us. Typo alert – red, squiggly lines, warning,...
by Cathy Miller | Jul 5, 2011
One of the most popular posts, in terms of traffic, is a post about creating LinkedIn® recommendations. Apparently, readers who receive a request are looking for help. So, I created Simple Steps to Create LinkedIn® Recommendations. It’s free for downloading It...