by Cathy Miller | Jul 14, 2020
Write with your ears? What’s that? Another stupid human trick? I suppose it could be, but this post focuses on an even better trick. Connecting with customers And it starts with listening Do You Hear Me Now? In a past life, I accompanied sales representatives on...
by Cathy Miller | May 8, 2020
A business communication evaluation is like a taste test. You may ultimately throw out the recipe, but your bottom line is – does it taste good? So, when I first wrote this post, I did a search for simple templates for evaluating your business communication. What I...
by Cathy Miller | Apr 23, 2020
Do you remember the story of Mary Decker? Some of you are probably too young to have seen her story live. Okay, maybe many of you. Mary Decker was an elite middle-distance runner. She won World Championship gold medals, and many expected her to win another in the 1984...
by Cathy Miller | Apr 9, 2020
Have you ever been in a bad relationship? Well, Duh. Who hasn’t, right? Maybe you swore off relationships altogether Although I bet that didn’t last Now, think about your relationships with words. Don’t think you have one? Sure you do. Your words...
by Cathy Miller | Mar 9, 2020
Do you hit a point when the clutter of paper on your desk drives you nuts? It’s an event that needs to happen more often for me. But, when it does, I am amazed at how a simple shuffle of paper makes me feel so much better. You can use a simple word shuffle to...
by Cathy Miller | Mar 3, 2020
Keep it simple. How many times have you heard that phrase (with or without the stupid part)? You probably embrace the concept. Unfortunately, the theory seems unclear to much of the business world. Especially when it comes to business communication. Why is simple so...
