When I Works in Business Communication

Did the, I works, in the headline make you pause? Especially on the heels of a grammar post. But the use of the phrase was intentional. It’s a warning about the Evil I in business communication, lurking amid good intentions. What is the Evil I? And how do you overcome...

Tools for Avoiding Grammar Pitfalls

Grammar is like math. Some of us cringe when we hear the term. Others find the topic endlessly fascinating. Regardless of which camp you fall into, good grammar builds a solid foundation for your business communication. Grammar is the GPS to better business...

Are Your Business Forms in Good Shape?

Do you view business forms as a necessary evil? Or maybe just evil. The variety of forms for collecting information is endless. Some are paper. Others are electronic. Done right, business forms can be one of your most valuable means of communication. On the other...

Eradication Tips for 10 Email Annoyances

Email is often abused, attacked, and declared dead. Despite the bombardment, email endures. That does not mean this form of communication cannot be annoying. Oh, let me count the ways. So, what can you do to reach the full value of email without annoying your targeted...

Devilishly-Detailed Business Communication

Business communication details have become the devil director of doomed business content. Eyes glaze over, coupled with the loud clicking of online escape. But details get a bad rap. Communication without details is a meaningless shell of words. They add context and...

Surf the 7 Cs of Business Communication

Your customers are flooded with business communication. How is your message heard above the roar of wave after wave of words? Learn how to surf the 7 Cs of business communication. Customers will cheer your success. See how you can float the 7 Cs in your business...

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