by Cathy Miller | Jun 9, 2022
Do you still ask questions when planning a road trip? What sites to see The best route Where to stay along the way Or are you reliant on your internet searches? Even those are often in the form of a question. Question Techniques Like trip planning, asking questions is...
by Cathy Miller | Jun 5, 2022
Were you persuasive as a child? Think back to when you really, really wanted something. You pleaded with Mom or Dad to delay bedtime. Or rationalized why you needed the latest game. You needed them to believe you were right. If we could hold on to a child’s persuasive...
by Cathy Miller | May 24, 2022
Negative communication stirs the embers of intolerance, despair, and doubt. Like a fast-growing weed, it strangles any hope of connecting. From simple misrepresentation to deep-seeded bias, negative business communication undermines credibility. Negative Business...
by Cathy Miller | May 18, 2022
Do you feel some ads really misrepresent the facts? The whoppers are easy to spot. Those claims to make you a millionaire with a simple click on a link. Or all the other “too good to be true” advertisements Thankfully, most of us are not in the business of scamming...
by Cathy Miller | May 1, 2022
What do you think is the secret to successful business writing? Listening Yep, it has nothing to do with writing and everything to do with listening. It is a skill I stunk at. Probably a result of that middle child of seven thing – talk louder and be heard. It did not...
by Cathy Miller | Apr 19, 2022
Did the, I works, in the headline make you pause? Especially on the heels of a grammar post. But the use of the phrase was intentional. It’s a warning about the Evil I in business communication, lurking amid good intentions. What is the Evil I? And how do you overcome...
