Negating Negative Business Communication

Negative communication stirs the embers of intolerance, despair, and doubt. Like a fast-growing weed, it strangles any hope of connecting. From simple misrepresentation to deep-seeded bias, negative business communication undermines credibility. Negative Business...

7 Mistakes That Misrepresent Your Message

Do you feel some ads really misrepresent the facts? The whoppers are easy to spot. Those claims to make you a millionaire with a simple click on a link. Or all the other “too good to be true” advertisements Thankfully, most of us are not in the business of scamming...

Successful Business Writing: Want the Secret?

What do you think is the secret to successful business writing? Listening Yep, it has nothing to do with writing and everything to do with listening. It is a skill I stunk at. Probably a result of that middle child of seven thing – talk louder and be heard. It did not...

When I Works in Business Communication

Did the, I works, in the headline make you pause? Especially on the heels of a grammar post. But the use of the phrase was intentional. It’s a warning about the Evil I in business communication, lurking amid good intentions. What is the Evil I? And how do you overcome...

Tools for Avoiding Grammar Pitfalls

Grammar is like math. Some of us cringe when we hear the term. Others find the topic endlessly fascinating. Regardless of which camp you fall into, good grammar builds a solid foundation for your business communication. Grammar is the GPS to better business...

Are Your Business Forms in Good Shape?

Do you view business forms as a necessary evil? Or maybe just evil. The variety of forms for collecting information is endless. Some are paper. Others are electronic. Done right, business forms can be one of your most valuable means of communication. On the other...

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