by Cathy Miller | Feb 23, 2011
We had this discussion before. Why do creators of social media platforms think they know what you want better than you do? Is it job security for programmers? Is that why the changes never stop? Or is it innovation on crack? Once again, Facebook made some major...
by Cathy Miller | Feb 21, 2011
Recently, a wave of email spam got me thinking. Now, that’s a first – thought-provoking spam. The latest spam attack has to do with newsletter subscriptions. Here’s how it works — You receive an email asking you to confirm your sign-up for the latest...
by Cathy Miller | Feb 16, 2011
You see it all the time — the battle of the traditionalist versus the new age. I probably lost major credits with the use of “new age.” There are grammar purists And Be Yourself bliss There is 140-character marketing And predictions of email death What...
by Cathy Miller | Feb 14, 2011
There are computer geeks. Then there are word geeks – like me. Did you know SSL was short for Secure Sockets Layer? I didn’t either – I got the secure part, but sockets? Trust me, you wouldn’t want me anywhere near computer sockets Facebook...
by Cathy Miller | Feb 10, 2011
Admit it – we all love a good rant now and then. Normally, ranting is not my style But, one event that revs my rant meter is — Poor customer service. Customer Service Gone Wrong Allow me to share a recent customer service experience. Sharing sounds so much...
