by Cathy Miller | Jul 27, 2011
Have you ever seen a speech or presentation that you remembered long after it was over? Now, that’s a great speech. The one that stuck with me was actually a training video. In a Pickle My company held a customer service week. At the beginning of the week, we...
by Cathy Miller | Jul 25, 2011
When you read your business writing, whose voice do you hear? Your boss’? Your mentor’s? Your mother’s? (just making sure you’re paying attention) If you don’t hear your voice in your business writing, you need to re-think your strategy....
by Cathy Miller | Jul 21, 2011
A popular post reported on a survey of 120 major American corporations. The firms estimated they spent $3.1 billion on employee deficiencies in business writing. Spelling errors Grammatical problems Simply put – poor business writing skills It bothers me that...
by Cathy Miller | Jul 20, 2011
When I saw this post title in my RSS feed, If You Wouldn’t Do It In Person, Don’t Do It on LinkedIn, my first thought was – Why do we have to be told this? That’s not a criticism of the blogger. It’s the members in need of such advice. Bad Idea...
by Cathy Miller | Jul 14, 2011
Are post tags making the Search Engine Optimization (SEO) gods happier than your readers? An interesting discussion in LinkedIn® about categories and tags had me wondering if most readers pay any attention to tags. Tags 101 While categories help you group blog post...
