by Cathy Miller | Aug 16, 2013
There are many reactions you hope for when you send an email. An email blank stare is not one of them. You know what I’m talking about. You send out what you think is a straightforward email The response is a resounding – Huh? Or a virtual yawn What can...
by Cathy Miller | Aug 5, 2013
Think back to a recent business meeting. Which of the following describes you? You’re praying for a human mute button You nod off so much, you’re mistaken for a bobble-head doll You’re engaged, energized, and ready to conquer the business world While...
by Cathy Miller | Aug 1, 2013
Recently, I received a request from a reader to share the post, 5 Simple Business Communication Tips to Keep Customers Smiling, in her business newsletter. That request inspired a Slideshare presentation for the visually-inclined. Please enjoy. And let us know what...
by Cathy Miller | Jul 18, 2013
Good business writing connects you to your reader. An email informs A blog post educates A video entertains Whether the purpose of your business writing is to inform, educate or entertain, your reader defines your success. If there is a disconnect between your...
by Cathy Miller | Jul 16, 2013
Do you do a lot of online research? Have you accessed sites where all the stuff on the page screams at you? Me, too. That’s why I was happy I discovered Readability. If you like simple like I do, you may want to check out Readability. What is Readability?...
