15 ‘Tis the Season Post Ideas

Are you taking the rest of the season off? Who could blame you? After the pandemic-induced chaos, putting your feet up to enjoy your favorite brew sounds divine. So you do not have to stress unnecessarily, the following is my gift of 15 season post ideas for your...

5 Epic Best Buy Customer Service Fails

A recent experience with Best Buy prompted me to do something I rarely do. Name names when it comes to customer service nightmares. I often write about customer service. But it is unusual for me to call out the name of the business that caused the debacle. Best Buy...

3 Business Writing Tips for Trimming Excess Words

Don’t you wish people followed the advice of Thomas Jefferson about trimming excess words? Especially the politicians. A colleague at a consulting firm once accused our auditing area of being paid by the pound. The American weight Not the British currency If you read...

Ghostwriter Trick or Treat in Time for Halloween

If you know me, you know I love Halloween. I wonder if that’s the reason I loved being a ghostwriter. I first published this post on October 29, 2012. The Halloween goblins prompted me to update it on the same day – eight years later. I decided to convert...

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