Simply Stated Business Blog
Tips and ideas for better business communication
Does Your Elevator Pitch Take You to the Top?
In this AI era, do you still need an elevator pitch? Picture this. You bump into the CEO of a company you have targeted forever. The CEO asks that simple yet oh-so-complex...
Customer Service Examples to Make You Weep
Customer service is exhausting. We blog about it, rant about it, and take pot shots at the excuses. But a recent good experience brought me back to the topic. Unfortunately,...
3 Simple Tricks for Moving Posts to New Site
Don't you wish there was a magic button for moving posts from an old website to a new one? In this era of artificial intelligence (AI), there may be one, but I haven't found...
5 Contact Us Practices You Need to Stop
Sharlene had a problem with a recent purchase. So, she visited the product’s website. After reading page after page and slogging through Frequently Asked Questions, she...
How to Spot Meaningless (or Mean) Validation
Validation is like a hug to our soul. It signals we’ve been heard and we matter. But like anything worth pursuing, too much of a good thing turns that healing hug into a...
New Year Rant on Terrible Marketing Trends
Before January slipped out the door, Hannah felt the slap of one of the terrible marketing trends. Or at least it seemed like a trend to her. She just accepted an invitation...
