Simply Stated Business Blog
Tips and ideas for better business communication
Customer Service Warning: When Speed Kills
COVID may have killed the idea of customer service speed. Just getting someone to answer is a major challenge. Yet, companies still track metrics for speed. Like how long it...
5 Communication Pet Peeves with Really Simple Fixes
What communication pet peeves drive you nuts? Is it when someone calls you by the wrong name? Or the person who never returns a call? Whether in our business or personal...
How to Stop Randomly Using Racist and Biased Phrases
The origins of words and phrases are fascinating. At least to this word nerd. But what if the word or phrase you use is rooted in racist or biased meaning? Would it change...
How to Write Stellar Business Examples and When to Throttle Back
Don’t you love when a blog post or how-to article shares business examples of key points? Anyone can slap up a bunch of rules. But how do they work? And will they work for...
My 10 Worst Writing Slip ups Lurking in Plain Sight
If I show you my writing slip ups, will you show me yours? Although I call myself a writer, I am far from immune from the sly slip ups sneaking into unsuspecting sentences -...
3 Writing Tricks to Keep it Simple Not Stupid
Do you remember the last time you attempted a do-it-yourself project? Assembling furniture Installing new software Setting up your first blog Did the simple-to-follow...