Simply Stated Business Blog
Tips and ideas for better business communication
5 Contact Us Practices You Need to Stop
Sharlene had a problem with a recent purchase. So, she visited the product’s website. After reading page after page and slogging through Frequently Asked Questions, she...
How to Spot Meaningless (or Mean) Validation
Validation is like a hug to our soul. It signals we’ve been heard and we matter. But like anything worth pursuing, too much of a good thing turns that healing hug into a...
New Year Rant on Terrible Marketing Trends
Before January slipped out the door, Hannah felt the slap of one of the terrible marketing trends. Or at least it seemed like a trend to her. She just accepted an invitation...
How AI Lost to the Superior Human Touch
Can you believe the explosion of Artificial Intelligence (AI) tools? To think a few years ago we thought of AI as a distant dream or the topic of the latest sci-fi novel....
Is Your Business and Life Glass Half Full?
Pollyanna handed a glass half full of water to Michael. “Let me know if you’d like more,” she smiled. “Well, when I asked for a glass of water, I didn’t expect one that was...
5 Questions Customers Ask That You Need to Answer
Jenna had an idea. She was sure she had discovered the solution to an annoying problem. Jenna decided to share her idea. She created a landing page so visitors could...
