Simply Stated Business Blog
Tips and ideas for better business communication
Write With Your Ears
Write with your ears? What’s that? Another stupid human trick? I suppose it could be, but this post focuses on an even better trick. Connecting with customers And it starts...
Why You Being Heard Trumps Being Liked
Being heard. How that concept has changed in 2020. When I first wrote this post in 2011, my intent was presenting the idea from a business communication perspective. I find...
Business Communication Evaluation: World’s Simplest Template
A business communication evaluation is like a taste test. You may ultimately throw out the recipe, but your bottom line is – does it taste good? So, when I first wrote this...
Business Communication Stumbles and How You Fix Them
Do you remember the story of Mary Decker? Some of you are probably too young to have seen her story live. Okay, maybe many of you. Mary Decker was an elite middle-distance...
Are You in a Bad Words Relationship?
Have you ever been in a bad relationship? Well, Duh. Who hasn't, right? Maybe you swore off relationships altogether Although I bet that didn't last Now, think about your...
The Coronavirus Customer Service Test
Who knew a virus would be the ultimate test of a company's customer service? Historically, customer service complaints have been the norm for a large number of businesses....
