Simply Stated Business Blog
Tips and ideas for better business communication
3 Rehab Tricks for Lousy Customer Service
Be honest. You expect to receive lousy customer service. Right? Sure, you hope customer service surprises you. But how often do they? Unfortunately, customer service is...
Book Review: I’m Tired of Racism
Sharon Hurley Hall's I'm Tired of Racism: True Stories of Existing While Black launches October 1, 2022. When Sharon asked if I wanted an advance copy for review, I jumped...
Are You Ignoring Your Vendor Relationships?
Vendor relationships are like a battery – mostly forgotten until your device dies. Have you been ignoring yours? Two recent encounters with a large company snapped my last...
Business Communication: Amazon Delivery Without the Drone
Look to the skies and you may see an Amazon drone delivery coming your way. At least if you live in California and Texas. Although Amazon’s speedy delivery has slipped (in...
Business Communication Basics Infographic
Have you been hanging in there with business communication basics? Missed a few? Forgot to check? Have no idea what I'm talking about? Never fear. A simple summary is here,...
It’s Okay to Tell Your Audience What to Do
Part of the What is Your Purpose series Do you hate to be told what to do? Yeah, me, too. Maybe that's why we fail to tell our business communication audience what to do. We...
