You probably know the 3 wise monkeys.
- See no evil
- Hear no evil
- Speak no evil
You may see a shuffle in the order of the monkeys.
And there are varying interpretations on the meaning.
- The western world leans toward a meaning of looking the other way
- You see evil – you hear evil, but you don’t speak up
- Eastern cultures interpret the meaning as refraining from evil
- Japan adds a fourth monkey with crossed arms – do no evil
Whether your business communication is verbal or written, a positive spin endures.
Check your business communication with the 3 Wise Monkey test.
See No Evil
There are all forms of evil in business communication.
- False promises
- Negative tones
- Misleading details
Those are the do onto others evil.
There is also evil you inflict on yourself.
- Lack of preparation
- Poorly written communication
- Lack of editing (verbal or written)
Perfect your business communication until you see no evil.
Hear No Evil
Don’t believe everything you hear.
Today, much of what we “hear” is on the internet. Good business communication verifies before sharing.
- Check facts
- Credit sources
- Understand statistics
Have you seen the State Farm commercial of a woman telling her friend, They can’t put it on the internet if it’s not true? Funny stuff, right?
Don’t perpetuate myths – yours or someone else’s.
Verify so readers hear no evil misinformation.
Speak No Evil
An observation from a past mentor has always stuck with me.
“When you slam the competition, it just shows your product cannot stand up on its own merit.”
That kind of communication typically backfires. Makes a customer wonder what they’re missing on the other side.
When you believe in your business – others will, too.
- Speak about your business
- Listen before you speak
- Stand behind your commitments
Speak no evil and your business will stand out.
Monkey Business
Run your business communication through the 3 Wise Monkey test.
When speaking or writing, ensure that you ~
- See no evil
- Hear no evil
- Speak no evil
Now, that’s what I call a positive return.
What do you think? Would your business communication pass the test?
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Those monkeys aren’t the only wise ones, Cathy. Love the way you break this down, making it into a great mantra for business and life. 🙂
They taught me everything I know – ha! 🙂 Thanks, Sharon.
Hi Cathy,
These are some great questions to ask yourself, not only about your communications but about your business in general. Thanks for these great tips and for sharing them with the BizSugar community.
Hi Heather: Thank you for the kind words. I agree, the three wise monkeys questions can be applied to many aspects of business – and life.
Thanks for stopping by. 🙂
That’s an awesome analogy on how business owners treat their customers. Don’t promise what you can deliver. Amen to that!
Thank you, Celina. We do like it simple. 🙂 I appreciate you stopping by and the RT.