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Tips
TIPS
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TOOLS
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Templates
TEMPLATES
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Latest Blog Posts
Why You Being Heard Trumps Being Liked
Being heard. How that concept has changed in 2020. When I first wrote this post in 2011, my intent was presenting the idea from a business...
Business Communication Evaluation: World’s Simplest Template
A business communication evaluation is like a taste test. You may ultimately throw out the recipe, but your bottom line is – does it taste good? So,...
Business Communication Stumbles and How You Fix Them
Do you remember the story of Mary Decker? Some of you are probably too young to have seen her story live. Okay, maybe many of you. Mary Decker was...