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TOOLS
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TEMPLATES
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Latest Blog Posts
Can We Talk Without Our Fingers?
Can we talk? You know – without our fingers tapping on some smartphone or keyboard. When did talking live go out of style? Sure, the pandemic upped...
Business Writing Tale in Time for Halloween
Have you heard the business writing tale? It's a haunting story. Very tongue in cheek. That's what happens when you combine two of my favorite...
Who Are Your Customer Service Heroes?
What do customer service heroes look like? Do they even exist? Think about the last time customer service made you smile. You hear plenty of horror...