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Tips
TIPS
Hundreds of blog posts with tips and ideas for creating better business communication
Tools
TOOLS
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Templates
TEMPLATES
Don’t know where to start? Ignite your creativity with these suggested forms and spreadsheets
Latest Blog Posts
Client Documentation Trumps Lazy Little Devil
My usual M.O. in working with clients is documenting calls, ensuring we are on the same page. Recently, I had a phone conference with a long-term...
When Stupid Customers Attack
Have you ever been frustrated by a stupid customer? Go on, admit it. There are times where it's a good thing your facial reaction is not onscreen...
Business Blog Post Protection
You create a great business blog post, hit Publish, and send your embarrassing moment into infinity and beyond. Or perhaps it's a brilliant post,...