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TOOLS
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Templates
TEMPLATES
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Latest Blog Posts
Positive Customer Service Responses for 3 Thorny Tirades
Do you feel like the phrase positive customer service is a contradiction in terms? Especially after the pandemic. Customer service has become...
How to Create a Better Request for Proposal
You have a huge project and need help. So, you pull together a Request for Proposal to gather competitive bids. What comes back is less than stellar...
Simple Response Guide to a Request for Proposal
Jennifer follows the information technology department of Martens Products. She has been tracking them for what seems forever. While doing her...