by Cathy Miller | Sep 6, 2022
Part of the What is Your Purpose series What makes you feel good about a person you meet for the first time? It’s probably not the pushy salesperson. You know the type. With pearly whites flashing, he or she gushes how simply wonderful it is to meet you. That’s...
by Cathy Miller | Sep 5, 2022
We like happy, smiling customers. Keeping your customers smiling is easier than you think. Try simple gestures that deliver volumes. Tips to Keep Customers Smiling The following shares five ideas. If you prefer a visual look, you have two options. The first is one of...
by Cathy Miller | Sep 1, 2022
Part of the What is Your Purpose series How great would it be if your audience knows exactly what you want them to know? No confusion All their questions answered The perfect communication Perfect communication may be unattainable, but to achieve your purpose,...
by Cathy Miller | Aug 23, 2022
Part of the What is Your Purpose series No one fails on purpose, do they? But we are human and do occasionally fail at something. But this is a purpose of a different kind. It is that magical moment you hope to achieve when all your efforts pay off. The What’s...
by Cathy Miller | Aug 17, 2022
Part of the Who is Affected series Okay, so not sharing business communication may be less than life-threatening. But have you ever felt like you were the last person to hear about changes? Changes that have a direct impact on what you do. Tick you off? Yeah, me too....
by Cathy Miller | Aug 15, 2022
Part of the Who are You series Margo looked over her audience and took a deep breath. So many people. Most she had never met. We all have layers to our personality and our own communication styles and preferences. How did she communicate to a roomful of differences?...
by Cathy Miller | Aug 13, 2022
Part of the Who are You series Being in danger is when you find out who cares. But that response can change quickly when an individual feels duped. Remember the story about the little boy who cried, “Wolf?” A shepherd boy pretended a wolf threatened his...
by Cathy Miller | Aug 11, 2022
Part of the Who are You series Consumers are a skeptical bunch. With a raised eyebrow and a load of mistrust, consumers want to know. Who are you? Why should I care? What problems will you solve for me? How are you any different from the rest? Then they demand you...
by Cathy Miller | Aug 9, 2022
Part of the Who are You series Have you seen the show, Shark Tank? If you have, I bet you think it’s aptly named. People pitch their business product or idea to a panel of self-made millionaires and billionaires (the “Sharks”). The Sharks decide if...
by Cathy Miller | Aug 7, 2022
Samantha’s business communication frustrated her. Oh, she was proud of the content, but no one noticed it. Samantha’s friend, Lucy, suggested maybe it was time to get back to business communication basics. What Are Business Communication Basics? Lucy’s suggestion left...