Guest Post: Customer Service Sins Served Here

When this posts I should have completed my 10th, 60-mile, 3-Day Walk for the Cure. My teammates and I have a spa day planned for this post date. Ah, bliss. Bliss is also my great writer friends who are as much of a tradition as my 3-Day Walks. They always come through...

Guest Post: Keeping Business Communication Simple

Anne Wayman knows the way to my heart. While I return to my beloved San Diego (and Anne’s home) for my 10th 60-mile, 3-Day Walk for the Cure, Anne offered a guest post. And her topic? Keeping business communication simple. See why I love Anne? I’ll thank...

Guest Post: Analytics for Communication

One of the best outcomes of my annual 3-Day Walk for the Cure is the great guest posts I receive from my writing chums. Sharon Hurley Hall is my long lost twin (in so many ways), but in one way, we are quite different. When I write Techie Tips, they are so basic they...

Annual Halloween Tribute to #1 Video Tip

Time to march out the annual short video with the #1 video tip to make your videos stand out from the crowd. Enjoy. #1 Video Tip   ==================== Helping you Keep it simple, clear & uniquely yours – contact me for help with your business writing needs....

Cousin Itt Teaches Better Business Writing to It

At the risk of revealing how old I really am, today’s post employs help from Cousin Itt. Cousin Itt? Addams family? The TV show? Yes, I am old enough to remember the original. Then there is the bonus of Halloween being this week. Little Characters I was also...

3 Ways Statistics Create Better Business Writing

Do you hear the word statistics and yawn? This cousin to math can get a bad rap. Boring Meaningless Exaggerated That last point may be true. I’ve written more than one post regarding the danger of twisting statistics. I often share one of my favorite quotes....

Can You Have Too Many Answers?

Your clients look to you for answers. They have a problem You have an answer But, can you have too many answers? Let’s explore the possibility. Answers Before Questions Entrepreneurs are a unique breed. They are high-energy Can’t is not in their DNA These...

5 Interesting Trends About Content Marketing

The term content marketing is bantered about – a lot. Depending on who you talk to, its meaning varies. Some definitions make sense Others leave you still scratching your head Perhaps what makes defining content marketing so difficult is its many facets. Content...

An Armchair Quarterback With Advice for Business Writing

Do you hate armchair quarterbacks? Or maybe you are one? This is one of those times when the armchair quarterback knows what he’s talking about. I guess hindsight really is a good thing. Read the SlideShare story of the armchair quarterback’s advice to...

9/11 Remembered

Twelve years have passed since 9/11. At my personal blog, I share a video I created for the 10th anniversary. I hope all take a moment to reflect on what 9/11 means to them. Do you remember 9/11?  BigStock Photo Credit ==================== Helping you Keep it simple,...