On September 2, 2010, In Business Communication, by Cathy
To paraphrase Merriam-Webster, communication is an exchange of information. At times; however, businesses put the communication cart before the horse. The Communication Journey The horse leads the cart. Imagine the horse as business communication to customers and the cart contains your product or service. You developed that product or service by finding out what your [...]
On July 22, 2010, In Business Communication, by Cathy
Two recent changes in social media world had me thinking, “Did you even ask your customers?” Don’t Tick Off 3-Day Walkers The first took place on Facebook. I am participating in my 7th Susan G. Komen, 3-Day, 60-mile Walk for Breast Cancer. I have to raise at least $2,300 to qualify to walk. I added [...]
