Rejection hurts. It doesn’t matter if it’s business, and not personal. A lost sale A rejected proposal Business communication that falls flat It still hurts. It’s tough not to take it personally. Here are three ideas for removing the sting. #1 – Make sure it’s a rejection. Sometimes we take certain signs to mean [...]
Imagine you have a pebble in your shoe. Now imagine you’re a glutton for punishment. What would happen if you continued to walk on it? You’d start favoring that foot That throws off your gait It puts your body out of alignment Your knee hurts – your hip is sore – your back screams [...]
Isn’t it amazing how quickly the champagne bubbles of the New Year go flat? Resolutions slip Life takes over And another month is gone It’s not too late to regroup. Make a date with your business. Pick a day Any day Keep your business date every month For some of us, a date once [...]
You have 10 seconds to grab our attention – Go! If that estimate is true – Pinterest lost me in record time. I’m actually embarrassed how little time I spent on the site Oh no, have I joined the ranks of I want it now or I’m gone crowd? My reaction had me thinking how [...]
It seems infographics are everywhere. Do you know what they are? Do you think they’re cool? Or a rubber band ball of confusion? Effective infographics keep it simple – and you know how we love simple. If you still don’t know what one looks like, here is a site devoted to it. The Light and [...]
Estimates put the number of pages on the internet at a cool trillion. How someone arrives at that figure is beyond me It’s probably the same folks who estimate the national debt Needless to say, there’s a bunch of stuff on the internet. Wouldn’t you think everyone would have figured out online writing by [...]
We like happy, smiling customers. Keeping your customer smiling is easier than you think Try simple gestures to keep them happy Here are five ideas. Tip #1 – Think Customer First Sounds simple, right? Sometimes we really hit it off with a customer The relationship evolves into a friendship When communicating – think customer [...]
Do you hate to sweat? Maybe that’s why so many New Year resolutions fail – too much sweating involved. Here are 3 sweat-free New Year resolutions for your business. Resolution #1 – Cool Down Regularly We have the best intentions when we start a new year. We set our goals and objectives We develop [...]
Do you have a fear of flying? If so, you probably find the idea of a plane on autopilot frightening. Yet, autopilots often control the plane better But, sometimes there is a need for manual intervention The airline industry is not quite ready to kick out the human pilot Putting your business communication on [...]
You put out your best business communication. It makes you look good and feel great. Do you really know where it’s taking you? Or are you on a hamster wheel to nowhere? In Part 9 of a 10-part series on creating a business communication plan, we look at creating benchmarks. Spinning Your Wheels Even [...]
