How and Why Twitter Followers Latch On

I am certainly no Twitter expert. I am slowly growing my followers, but I really wonder how some followers latch on and why they want to. One such Twitter follower specializes in discussions on light bladder leakage, known in close circles as LBL. The How Now, I ask...

How to Write a Reference Without Cringing

You’re asked to write a reference letter or a recommendation for LinkedIn and that has you cringing. For purposes of this discussion, let’s assume it’s not because you think the person did a terrible job. You simply freeze on how to write a reference...

Client Documentation Trumps Lazy Little Devil

My usual M.O. in working with clients is documenting calls, ensuring we are on the same page. Recently, I had a phone conference with a long-term client. The purpose of the call was a discussion of content for their quarterly newsletter. We have worked together on a...

When Stupid Customers Attack

Have you ever been frustrated by a stupid customer? Go on, admit it. There are times where it’s a good thing your facial reaction is not onscreen when you are asked something really stupid. In an earlier post, I shared the frustrations of a bad day with...

Business Blog Post Protection

You create a great business blog post, hit Publish, and send your embarrassing moment into infinity and beyond. Or perhaps it’s a brilliant post, but you are the only one reading it. Whether you are new at business blogging or a veteran, you are certainly not...