Catch a Ride on the Wellness Train of Health Reform

Health Care Tuesday reviews the provisions of the health reform law that address wellness. Go to my health care blog for a quick recap and hopefully a pleasant ride on the wellness train.

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When Success Loses Customers

I admire good customer service – maybe because it’s so hard to find. Recently, I had some great customer service experiences and some not so great. We have all heard the “overnight” success stories of clever individuals who harnessed the power of the newest form of communication. The great ones understand the importance of delivering good customer service. [...]

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Health Care Tuesday Looks at Health Care Reform-Again

Well, it looks like the shoe dropped after all on health care reform. Want a quick “what’s happening now” look at the reconciliation bill? Visit my health care blog for the simple, clear & uniquely me on this topic.

Social Media Means Sharing

Just about every blog has some variation on sharing. It’s the value behind the whole social media revolution. But, how often do we forget about that? What got me thinking about this whole “you scratch my back, I’ll scratch yours,” evolved from a recent phone conversation I had with a customer. Before we started our discussion on our next project, my client wanted [...]

Health Care Tuesday Peeks at Health Care Reform

This week’s edition of Health Care Tuesday looks at the health care reform bill of President Obama – well , not all 2,700+ pages. For a brief summary of key changes, go to my health care blog and read Has Health Care Reform Shoe Dropped.

From Simple to Pet Peeves

One of the themes of this blog is – Keep it simple. Pardon the pun – it sounds simple, but what is simple to one person may not be to another. Unless you plan to write bills for the U.S. House or Senate, simple communication serves you and your customer best. Here are just a [...]

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Health Care Tuesday is Dying for Sleep

This week’s issue of Health Care Tuesday dreams of uninterrupted sleep. How many of you know someone who gets enough sleep – all the time? Studies have shown the lack of sleep can have deadly consequences. Read about it at my health care blog, Simply stated health care. Sweet dreams!

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The Social Media Fantasy: Be Yourself

It is the social media mantra – be yourself! But, are you really succeeding at that or are you just following the crowd? I recognized a long time ago that my resistance to doing something just because everyone else is stems from being the middle child of seven. This saved me a lot of money on [...]

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